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DTSTAMP:20260514T071134Z
DESCRIPTION:Click for Latest Location Information: http://edw2021.dataversi
 ty.net/sessionPop.cfm?confid=133&proposalid=12627\nThis discussion proposes
  to change the makeup of a data governance group&nbsp;from project managers
  to individuals with data analysis capabilities and subject matter expertis
 e &ndash; individuals that can answer questions about the data.&nbsp;Most d
 ata governance groups are heavy on project managers.&nbsp;This is&nbsp;a ty
 pical implementation, as the group&#39;s activities are&nbsp;heavily based 
 on&nbsp;dealing with adoption and changes to organizations&nbsp;and process
 es. However, there is less convincing necessary today, as data governance i
 s no longer&nbsp;an option. With non-optionality, the objectives and goals 
 of data governance&nbsp;should&nbsp;adjust, and that means rethinking the a
 pproach.\nA HelpDesk is focused on helping,&nbsp;and a&nbsp;HelpDesk does n
 ot mandate or control. As such, data governance should be more focused on h
 elping.&nbsp;Data consumers need a place to answer and address any data iss
 ues. Addressing these needs in a consistent way promotes quality and consis
 tency in usage of data:&nbsp;Trust the business to know what to ask. Patter
 n the resolutions to turn inquiries into&nbsp;governance-in-action. Ultimat
 ely, the goal of any support organization should be on helping run and grow
  the business, not limiting and mandating potentially non-value-added activ
 ities.\nThe following is recommended to set up a Data Governance HelpDesk:&
 nbsp;\n\n
 Acquire access to data:&nbsp;This includes a Book of Record systems, interf
 aces, reporting, staging, and data consumption repositories.&nbsp;Unless yo
 u can query the data, there is no point in talking about definitions or&nbs
 p;requirements. This means that you will need more analysts on the team and
  budget to implement&nbsp;reporting platforms to help address the questions
 .\n
 Keep an eye on lineage: Unless you know where the data is, where it is comi
 ng from, where it is going, and how it is&nbsp;consumed, there is no point 
 in talking about an issue. Ask the right questions to contextualize the iss
 ue. A HelpDesk model can help train the analysts or SMEs to address the iss
 ues in a consistent way.\n
 Allow for contextual definitions: As we all know, there is no single defini
 tion that can be used by all lines of business and functional groups. We ha
 ve great advances in text-mining capabilities today. We are not limited to 
 creating just one definition for a concept. Technology allows us to handle 
 many for similar ideas. Build a model to pattern search definitions.\n\n
DTSTART:20210421T134000
SUMMARY:Data Governance HelpDesk
DTEND:20210421T142959
LOCATION: See Description
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