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Data Governance as a Service: Rationale, Roles, and Resources

Wednesday, April 21, 2021
01:40 PM - 02:30 PM
Intermediate

Shared services, such as Human Resources and Finance, create company-wide guidelines and expectations for employees to understand, buy into, and use. The services are embedded into key processes and the collective mindset and culture, which makes them more successful at achieving their mandates and objectives.

Data governance can benefit from adopting a shared-service approach too, as to how data is created, managed, shared, used, and stored. This shift can be big for an organization or a small change of direction, depending on where it is, from a governance maturity standpoint.

This session will explore how to:

  • Learn from other shared-service structures and best-practices to shift the perception of data governance
  • Establish roles and responsibilities that support a service mindset vs. traditional governance management
  • Enable business areas to govern data on their own with the right guidelines, tools, and accountabilities
  • Champion and communicate the “it’s service, not a project or program” mindset throughout your company


Kelle O'Neal

Kelle O'Neal

Founder and CEO
First San Francisco Partners

Kelle O'Neal is the founder and CEO of data consulting firm First San Francisco Partners (FSFP). She’s a veteran industry leader and accomplished advisor and a noted speaker, author and trainer.

Kelle is passionate about helping organizations realize the business value of data. Kelle’s strong background in customer relationship management, enterprise software and systems integration uniquely positions her to excel in helping organizations of all sizes and complexities successfully execute data governance, organizational change management, master data management and other information management initiatives.

Kelle developed her ability to work through organizational complexity, build consensus and drive results in senior roles at companies that include U.S.-based firms GoldenGate Software, Siebel Systems and Oracle. She also worked at the executive level in Europe and Asia.

Under Kelle’s leadership of First San Francisco Partners, the firm’s client base has grown significantly since 2007, as has its management, consulting and support teams.